Last update: 21.03.2026
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1. Who we are
Climetra Analytics is a company registered in Bulgaria that provides personalized climate analyses and reports for businesses.
Address: Hristo Vakarelski 13, Sofia, Bulgaria
Email: info@climetraanalytics.com
Telephone: +359884696264
We are a data controller within the meaning of Regulation (EU) 2016/679 (GDPR) and are responsible for protecting the personal data we collect from you.
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2. What data we collect
When you complete the enquiry form on our website, we collect the following personal data:
- Full name
- Telephone number
- Name of the sector you operate in
- Description of the business problem and related information
This data is provided voluntarily by you when submitting the enquiry.
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3. Why we collect your data
We collect and process your personal data solely for the following purposes:
- To respond to your enquiry and clarify the details of the climate report order
- To prepare a personalized offer tailored to your needs
- To contact you during the fulfilment of the order
The legal basis for processing is Art. 6(1)(a) of the GDPR — your explicit consent given via the checkbox in the contact form, as well as Art. 6(1)(b) — processing is necessary for the performance of a contract or in order to take steps at your request prior to entering into a contract.
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4. How long we retain your data
We retain your personal data for no longer than necessary to fulfil the purposes for which it was collected:
— Enquiries where no contract has been concluded: up to 12 months from the date of the enquiry
— Data related to a completed contract: up to 5 years, in accordance with the legal requirements for retention of commercial documentation in Bulgaria
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5. With whom we share your data
We do not sell or share your personal data with third parties for commercial purposes. Your data may only be accessed by the following providers necessary for the operation of our business:
— Google LLC (Gmail) — our email service provider through which we receive and process your enquiries. Google acts as a data processor under Google's Data Processing Agreement. More information: https://policies.google.com/privacy
— Web hosting provider — the server on which our website is hosted may record technical data such as IP address when you visit the site.
All providers are obliged to comply with the GDPR and to process your data solely on our instructions.
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6. Cookies
Our website may use cookies for its basic operation. If we use traffic analysis tools such as Google Analytics, we will request your explicit consent before activating them via a cookie banner.
You can manage and delete cookies at any time from your browser settings.
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7. Your rights
Under the GDPR you have the following rights regarding your personal data:
— Right of access: you may request a copy of the data we hold about you
— Right to rectification: you may request correction of inaccurate data
— Right to erasure: you may request deletion of your data ("right to be forgotten")
— Right to restriction of processing: you may request a temporary suspension of processing
— Right to lodge a complaint: you have the right to submit a complaint to the supervisory authority
To exercise your rights, please contact us at: info@climetraanalytics.com
We will respond to your request within 30 days.
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9. Changes to this policy
We reserve the right to update this Privacy Policy when there are changes to our activities or to applicable legislation. In the event of material changes, we will notify you via our website. The date of the last update is indicated at the beginning of this document.
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10. Contact
For any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
Climetra Analytics
Email: info@climetraanalytics.com
Telephone: +359884696264
Address: Hristo Vakarelski 13, Sofia, Bulgaria
